FAQs

At West Orange Self Storage, we have an onsite manager as well as the option to view the site or move in to a space during or after business hours. We recognise that moving or decluttering is not always a job that can be arranged in business hours. Contact us we will arrange a time that will suit you to view the facility and find a space that will suit your requirements. We are only a phone call or email away to help you with your storage solutions.

We always communicate with our storers and give them every opportunity to pay required fees.When a storer moves into this facility we have them complete a storage agreement. This document is a legal agreement between the storer and the storage facility. The agreement outlines what will happen if the storage fees are not paid. When storage fees are late, the space is over-locked and gate access denied. If storage fees continue unpaid for an extended length of time, the clauses in the agreement become enforceable by law.

WOSS tries to make the payment process easy. We accept fortnightly or monthly payments in the office by cash, cheque and EFTPOS facilities. We also have the authority to process periodic debit/credit card payments. Our clients can also use internet transfer payment systems. The office will email or post receipts when payments are made to the WOSS bank account. Reminders are also sent out 7 days before payments are due to advise upcoming fees.

The West Orange Self